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Shipping & Returns

Shipping & Returns

DHL, which is usually within 1 week ( 5-7 days ) for transport . If you have special shipping requirements , please let us know.


We guarantee the required one-time shipment orders are placed and transfer payments . And a tracking number will be sent as soon as the goods shipped out . However, we can not check the status of your shipment after it leaves our shipping department . Reason for the delay may be due to weather problems or other circumstances beyond our control .


For convenience and protection of our customers, we offer the possibility of shipping your order , require direct signature. Please note that the choice to accept your package without the need for signature , they must be responsible for the thatshould your package is lost in transit or after delivery .


Returns & Exchanges


Here in our online store , we strive to provide our customers with high quality products and services. We know that online shopping is not often in your expectations , when you receive your order . You need to contact us before sending items . Please note , not including shipping and handling costs, return or exchange . In addition , we can not be responsible for lost shipments


All merchandise must be worn . Return all items for signs of wear or damage that may occur when a customer occupies prevent backflow . Resale conditions , we can only accept returns .


Return should contain intact box and original packaging plus any attachments may contain additional or shipped .


Transaction


Trading is to follow the same guidelines , in return , they must within 15 days of receipt date , unworn, undamaged , and accompanied by all the original packaging.


We will accept different sizes or colors from the original date of shipment of the order within 15 days of exchange . Please contact us , your order ID and our team members will help you .


Please note that you can not swap the order different style , simply replace the style of the new order . If you receive merchandise that you feel unsatisfied , want to change to a different , you will have to return your items refund ( per person return policy ) of a new order , and put the style you like .


All products must meet the following guidelines.


Your return should be packaged in a protective box shipping . Items returned will be considered the original postage stickers on the box wear , will not be refunded. Only for your shipping label protective case and no shoebox . If your answer will be sent to our unprotected cardboard box , we will be unable to accept returns .


Valid for up to 15 days after the date tracking system shows the returns received . Please note that there is no guarantee the delivery date for the return. Once received, we process your return immediately and send a confirmation e-mail . Please contact us if you do not receive a confirmation email within a month of his return. Posted return, please within 48 hours for your bank to return the funds to your account . Before the return appears on your statement , you can put a full credit cycle.


Order Cancellation


Within 24 hours after payment if you wish to cancel your order, please contact us. After the order has been dispatched will be treated as a cancellation request , in accordance with the return policy .